Email template to request the Swikly security deposit
To simplify your security deposit requests via Swikly, use this turnkey, customizable email template optimized to maximize responses.
Examples of impactful subject lines:
❗ Action required – Security deposit for your booking
⏳ Your Swikly deposit – To be completed before arrival
✅ Almost confirmed – Just the deposit left!
Classic email template:
Hello,
Thank you for your trust and for your booking. As mentioned during your reservation, you still need to complete your security deposit. To make this easy, we use the secure online service Swikly, which lets you place your deposit online without impacting your credit card limit (no funds are blocked).
Please click the button below to make your deposit:
[INSERT YOUR SWIKLY LINK HERE]
We remain at your disposal for any further information.
Looking forward to welcoming you soon,
Best regards
[Your signature]
More modern email template:
Hello [First Name],
Thank you for booking with [Your Property/Business]!
To finalize your reservation, you just need to complete your security deposit via Swikly:
→ 100% online and secure solution
→ No impact on your credit limit (no money blocked)
→ Fast process in 3 minutes
[INSERT YOUR SWIKLY LINK HERE]
Need help? Contact us at [phone] or [email].
See you soon,
[Your signature]
---------
Additional information
Best practices for an effective email:
- Impactful subject line: Use emojis (❗ ⏳) and an urgent but polite tone
- Optimal timing: Send the email 3–5 days before the rental starts
- Personalization: Add the renter’s first name and your logo
- Follow-up: Plan a reminder 48 hours before the deadline
❓ Can I freely modify these templates?
Yes! Adapt the tone (formal, friendly) and details to match your brand.
❓ What if the renter doesn't respond?
Send a reminder within 48 hours with a different subject (Example: “Reminder: Your stay awaits you!”).
❓ Is Swikly mandatory?
Specify your policy here (e.g.: “The deposit via Swikly is required for all our bookings to ensure a simple, fast, and 100% secure process.”)
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