How to authorize Swikly links on Booking.com?

Created by Macha de Swikly, Modified on Wed, 16 Apr at 10:28 AM by Macha de Swikly

How to authorize Swikly links on Booking.com?


Why are my Swikly links not appearing in messages sent via Booking.com?
How to authorize Swikly links on Booking.com?
IMPORTANT information about link formatting


Why are my Swikly links not appearing in messages sent via Booking.com?


Booking.com has recently enhanced the security of its messaging system to protect hosts and guests from phishing and malicious links. From now on, only pre-approved links can be included in communications sent via their platform.
Unauthorized links will automatically be removed from messages and will appear as [Link removed]. 



How to authorize Swikly links on Booking.com? 


To ensure your Swikly links are properly delivered to your clients via Booking.com, you need to add Swikly domains to the approved links list in the Booking.com extranet.

Here is Booking.com’s full tutorial: https://partner.booking.com/en-gb/help/legal-security/security/all-about-our-messaging-security-settings




IMPORTANT information about link formatting:
 

  • Add the following domains:
  • If you’re using a specific integration that generates unique links for each booking, add the corresponding root domain.
    For example, for links like hostaway.swikly.com/abc123, add hostaway.swikly.com.


  • Make sure not to include https://, www, or a / at the end of the URL when adding the domains.


By following these steps, your Swikly links will be authorized in messages sent via Booking.com, ensuring smooth communication with your guests.


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