How to introduce Swikly to my clients

What are the advantages for your clients?

• No immediate debit from your bank card: with Swikly, the deposit is not debited.

• Financial freedom: no impact on your credit card limit: the security deposit amount is not blocked, preserving your purchasing power. 
• Quick and easy: valid your security deposit in just 3 clicks. 
• Security: Swikly is a specialized online security deposit management solution, our expertise guarantees the security and reliability of your transactions. 

Need help? Our instant chat service is available at the bottom right of every page to answer all your questions during the deposit process.

Inform your clients when they book

We also recommend that you inform your clients about Swikly as soon as they book. You can mention this verbally, on your website, in your Terms & Conditions and in all your written communications. 

By being transparent, your clients can expect to receive a request for a deposit a few days before the start of the service.

An example to help you introduce Swikly

Here's an example of a message you can send to your clients: 

"To finalize your reservation, I use Swikly's security deposit service, which allows you to secure your deposit online with a credit card imprint, without requiring prepayment. A few days before your arrival, you'll receive an email inviting you to secure your deposit in just a few clicks. Please note that this is not a payment: no amount will be charged, and no funds will be held in your bank account. The deposit will be automatically cancelled a few days after your departure if no damages are found." 

Please feel free to redirect your clients to our support team by phone, email or via instant chat with any questions. Swikly, based in Lyon, has a dedicated Support Team ready to answer your questions! 

This is the email sent to your client when you send a Swik request (deposit or no-show) from your Swikly account:

 ❓ Frequently asked questions

• Is it a safe website?

Is it a safe website ? Of course it is safe !  Swikly is a fully secure online solution. Your credit card imprint is never stored on our computer systems. It is only stored by our payment service provider Mangopay, a subsidiary of Crédit Mutuel Arkéa, which complies with the latest security standards.

• Is the deposit amount debited or blocked from my account?

No, with Swikly, the amount is neither debited nor blocked from your bank account. At the end of your service, your deposit is automatically released.

• When is the deposit released?

If everything has gone smoothly, the deposit expires automatically a few days after the end of your service. Once your deposit has expired, you'll receive a confirmation email.